[Morten Olesen]

Hi

Thumbnails for models work great for us. We used the same studio setup we used for models for materials, just renaming the dummy object to “MaterialDummy”. But it doesn’t work. It renders good but the thumb isn’t saved and shown in PM. We also tried using the default studio that comes with PM and that doesn’t work either. We tried this on multiple machines with no luck. I made a video of it below. The mouse movement is a little out of sync with the actual clicks, but hopefully, you get the idea. Any idea where it goes wrong for us? When we used Vray it worked, but we never had luck rendering materials with corona. Also had the issue in the previous version of both Pm and Corona

https://www.dropbox.com/s/y4gmoh9ok5symlt/Screen%20Recording%20%2812-11-2019%2009-24-46%29.wmv?dl=0

Plugin version: 3.07.31
3ds Max version: 2019
Renderer: Corona

[Oleksandr Kramer]

This bug is fixed in Corona 4.1
You should upgrade to Corona 4.1 or newest.
https://3d-kstudio.com/forum/project-manager-support/thumbnails-not-saved-corona4-exception_access_violation/#post-19969

[Morten Olesen]

We’re in Corona 5. Didn’t work in Corona 4.1 for us either.

[Oleksandr Kramer]

Please generate the bug-report.

[Morten Olesen]

How do we generate a bug-report?

[Oleksandr Kramer]

You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

[Morten Olesen]

ok, done