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  • #33556
    j.a.b
    Participant
    Posts: 2
    Threads: 3
    Joined: Apr 2020

    I noticed this has been asked previously, but with no reply here: https://3d-kstudio.com/forum/project-manager-support/position-of-the-window/

    This is still a persisten issue (for me at least). Every time I open max, PM has reset to its ‘default’ position. Very annoying indeed.

    PM ver. 3.15.79
    Windows 10
    Max 2021.
    Dual monitors.

    Plugin version: 3.15.79
    3ds Max version: Max 2021. sp3
    Renderer: Vray

  • #33566
    Oleksandr Kramer
    Moderator
    Posts: 269
    Threads: 1413
    Joined: Aug 2009

    Hello

    Are you using some software for managing monitors?

  • #33567
    j.a.b
    Participant
    Posts: 2
    Threads: 3
    Joined: Apr 2020

    No

  • #33568
    Oleksandr Kramer
    Moderator
    Posts: 269
    Threads: 1413
    Joined: Aug 2009

    Please generate the support request.
    You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

    Thanks for your feedback.

  • #33581
    j.a.b
    Participant
    Posts: 2
    Threads: 3
    Joined: Apr 2020

    I have tried generating a support request however the window just gets stuck on ‘Cancel’. Can you confirm you have received a request?

    • #33582
      Oleksandr Kramer
      Moderator
      Posts: 269
      Threads: 1413
      Joined: Aug 2009

      Hello.
      I’m didn’t receive anything.
      Maybe antivirus or firewall blocks sending.

      The archive should be located in the directory %temp%.
      You can send it manually to support@3d-kstudio.com.

  • #33585
    Oleksandr Kramer
    Moderator
    Posts: 269
    Threads: 1413
    Joined: Aug 2009

    This occurs when a window is partially located outside the screen.
    This issue will be resolved in the next update.
    Thanks for your feedback.

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