Forums / Project Manager / Project Manager: Support

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  • October 30, 2021 at 08:57 #33778
    Goon
    Participant
    Posts: 1
    Threads: 3
    Joined: Oct 2021

    Recently installed, MAX 2022 crashes every time I attempt to launch the plugin. My 3ds Max security tools is up to date.

    Plugin version: 3.16.00
    3ds Max version: 3ds Max 2022
    Renderer: VRay

  • October 30, 2021 at 08:57 #33782
    Oleksandr Kramer
    Moderator
    Posts: 269
    Threads: 1413
    Joined: Aug 2009

    Try to install the latest updates for 3ds Max

    https://knowledge.autodesk.com/support/3ds-max/downloads

    If this won’t help generate the support request.
    You can find this option in the main 3ds  max menu “Project Manager” ==>> Create Support Request.

  • October 30, 2021 at 09:04 #33783
    Goon
    Participant
    Posts: 1
    Threads: 3
    Joined: Oct 2021

    Thank you, I will try to update 3ds Max. It crashes when I try to submit a “Create Support Request” also.

  • October 30, 2021 at 09:23 #33784
    Goon
    Participant
    Posts: 1
    Threads: 3
    Joined: Oct 2021

    Yeah, it still crashes. Even when attempting to “Create Support Request”.

  • October 30, 2021 at 10:41 #33785
    Goon
    Participant
    Posts: 1
    Threads: 3
    Joined: Oct 2021

    My max is fully updated and everything.

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