Tagged: ,

Viewing 8 posts
  • #19990
    Hypershade
    Participant
    Posts: 2
    Threads: 8
    Joined: Dec 2018

    Hi Alex,

    Lately Max crashes when I try to open the Asset Files tab.

    There are a lot of XRef objects in the scene and everything(Xrefs, textures) is loaded from our file server.

    Paths looks like this: \\Server\drive\folder\folder\*.*

    I tested it on different machines, it’s the same everywhere, max crashes without notice.

     

    Plugin version: 2.96.02
    3ds Max version: 3dsmax 2019 Update 3
    Renderer: Corona

  • #19992
    Oleksandr Kramer
    Moderator
    Posts: 269
    Threads: 1413
    Joined: Aug 2009

    Please generate the bug report.
    (menu “Project Manager” ==>> Create support Request) and attach the scene with xRefs files.

    Thanks for your feedback.

  • #19993
    Hypershade
    Participant
    Posts: 2
    Threads: 8
    Joined: Dec 2018

    I will try to do that next week. The scene is somewhat big and simplify it to bare minimum could take a lot if time and trial, to not to remove the problematic parts. I will do it anyway.

    Have a nice weekend.

    • #19994
      Oleksandr Kramer
      Moderator
      Posts: 269
      Threads: 1413
      Joined: Aug 2009

      This looks like a problem with 3ds Max Containers.

      I uploaded new hotfix – please before sending scene try the version 2.96.04.

      Now it available only from dashboard.

  • #20112
    Hypershade
    Participant
    Posts: 2
    Threads: 8
    Joined: Dec 2018

    Hi,

    I just tried the hotfix. Unfortunately opening asset tab is still crashing max. I will try to send the scene asap.

  • #20113
    Hypershade
    Participant
    Posts: 2
    Threads: 8
    Joined: Dec 2018

    I sent you the support request. Please let me know if the attached scene didn’t uploaded.

    Thanks.

     

    • #20114
      Oleksandr Kramer
      Moderator
      Posts: 269
      Threads: 1413
      Joined: Aug 2009

      Thanks for the example scene!

      You really helped to find and fix the bug.

      Please try version 2.96.27.

      Now it’s available only from the toolbar.

  • #20131
    Hypershade
    Participant
    Posts: 2
    Threads: 8
    Joined: Dec 2018

    I just tried the new version. It works, no crash.

    Thank you.

Viewing 8 posts

You must be logged in to reply to this topic.