Forum Replies Created

Viewing 15 posts - 16 through 30 (of 1,239 total)
  • in reply to: asset tracking problem #44971
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      Version 3.39.03 receives the option to disable use cached directories for searching.
      Turn off it to search only in the specified directories.
      You can download the latest version from the dashboard.
      Auto-updater will be triggered in a few days if there’s no critical issue found.
      Thanks for your feedback.

    Posts: 263
    Threads: 1247
    Joined: Aug 2009
    in reply to: Vray proxy export gets stuck many times #44961
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      Version 3.37.15 uses the same code for exporting proxy.
      So maybe you also change VRay version or use other models/convert proxy options

    in reply to: Vray proxy export gets stuck many times #44958
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      I mean this dialog or analog for Corona/Arnold

       

    in reply to: Project manager did not start today #44957
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      “It updates immediately up top, and manually down bottom.”

      What do you mean by “bottom”

    in reply to: Project manager did not start today #44953
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      It seems there are some problems with the database settings.
      Also, I didn’t test it with MySQL 9.3. So it also might be a reason for problem
      Try closing 3ds max and deleting the database
      Then open Project Manager and set MySQL as the database.
      If that doesn’t help, send the logs files from the folder %localappdata%\Kstudio\data\logs

    in reply to: Vray proxy export gets stuck many times #44952
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      I can’t reproduce this issue.
      So as possible this is related to your files or specific settings for Proxy.
      Please send a few from files, that you tried to convert and attach a screenshot of your settings for Proxy

    in reply to: Project manager did not start today #44946
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      I noticed that if I exit this window it reverts back to sql light.

      It seems there are some problems with the database settings.
      Also, I didn’t test it with MySQL 9.3. So it also might be a reason for problem
      Try closing 3ds max and deleting the database
      Then open Project Manager and set MySQL as the database.
      If that doesn’t help, send the logs files from the folder %localappdata%\Kstudio\data\logs

    in reply to: Vray proxy export gets stuck many times #44943
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      I can’t reproduce this issue.
      So as possible this is related to your files or specific settings for Proxy.
      Please send a few from files, that you tried to convert and attach a screenshot of your settings for Proxy

    in reply to: Vray proxy export gets stuck many times #44940
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      Ok.
      I can’t reproduce this issue.
      So as possible this is related to your files or specific settings for Proxy.
      Please send a few from files, that you tried to convert and attach a screenshot of your settings for Proxy

    in reply to: Asset Tracking Problems #44938
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      Please generate the support request.
      You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

      Thanks for your feedback.

    in reply to: Project manager did not start today #44925
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      MySQL 9.0 was released on July 1, 2024

    in reply to: Project manager did not start today #44917
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      Hi,

      The error you’re seeing:

      “.NET runtime exception: database disk image is malformed”

      indicates that the local SQLite database used by Project Manager has become corrupted. This is a known SQLite error that usually occurs when the file is unexpectedly modified or accessed improperly.

      > ✅ You do not need to reinstall Project Manager.

      🛠 How to Fix It:

      1. Launch 3ds Max, then go to Project Manager > Preferences > Database tab.

      2. Click the “Restore Database” button.

      This will rebuild the damaged database while preserving as much data as possible.

      3. If you want to preserve a copy of the corrupted file for recovery:

      Go to:

      C:\Users\Lacesz\AppData\Local\Autodesk\3dsMax\2025 – 64bit\ENU\scripts\Kstudio\ProjectManager_3\

      Rename any .db file (e.g. settings_corrupted.db) before restoring.

      ⚠ Possible Cause

      One common cause of this error is trying to share a SQLite database across multiple computers simultaneously (e.g. placing the .db file on a network share or syncing it via Dropbox/OneDrive).

      > SQLite is not designed for concurrent access from multiple machines – doing so can easily lead to corruption.

      If you need to use a shared database across a team, we highly recommend switching to MySQL, which is supported in Project Manager and is specifically built for multi-user environments.

    in reply to: Vray proxy export gets stuck many times #44905
    Posts: 263
    Threads: 1247
    Joined: Aug 2009

      Thanks for the info.

      I will check this and maybe ask for some files for testing.

      Please check if you are using the latest updates for 3ds Max and VRay

    in reply to: Problem with Project Manager Unhandled exception #44902
    Posts: 263
    Threads: 1247
    Joined: Aug 2009
Viewing 15 posts - 16 through 30 (of 1,239 total)