[Oleksandr Kramer]

Hello
Just check gamma settings in 3ds max and check if don’t use the overwrite output gamma option in render preferences ( or try turn on it)

[Oleksandr Kramer]

This issue is fixed in version 3.23.00
You can download the latest version from the dashboard.
Auto-updater will be triggered in a few days if there’s no critical issue found.
Thanks for your feedback.

[Oleksandr Kramer]

Hello

Thank for your idea

[Oleksandr Kramer]

Hello

Please send a few from these png files to support@3d-kstudio.com

[Oleksandr Kramer]

3ds max doesn’t support auto-rescaling the system units for material libraries

[Oleksandr Kramer]

https://3d-kstudio.com/forum/project-manager-support/project-manager-textures/#post-9654

[Oleksandr Kramer]

PS. The next update will use an another method to read meta from images, so this issue will be resolved. But for storing comments to images you still should fix the system settings.

[Oleksandr Kramer]

Hello

Please generate the support request and attach your studio with all related files.
You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

Thanks for your feedback.

[Oleksandr Kramer]

Thanks for sending the bug-report.

The issue you’re facing is generally linked to a group policy within your computer’s system settings.

Specifically, the error seems to arise because your antivirus software is blocking ‘exiv2.exe’, an integral component of our application located at “%localappdata%\Kstudio\application\exiv2\”.
This component is essential for reading and writing metadata from image files.
Therefore, every time you open a folder containing image files (PNG, TIF, PSD), the application attempts to read metadata from these files but encounters a blockage imposed by your system.

To help resolve this, here are a few potential solutions:

1. Review Your Antivirus Software: Antivirus software can occasionally interfere with the operation of certain applications. Please check if our application or its components are being blocked or limited in some way. If this is the case, you can add the path (%localappdata%\Kstudio\application\exiv2\) to your antivirus exclusion list.

2.Reach Out to Your IT Department: If you’re utilizing our application within a workplace or other corporate environment, there may be certain security measures in place that are contributing to this issue. We recommend contacting your IT department or system administrator to discuss this problem.

3. Run 3ds Max as an Administrator: By right-clicking on the 3ds Max shortcut and selecting “Run as administrator”, the application can operate with elevated privileges, potentially bypassing these restrictions.

[Resolved]

[Oleksandr Kramer]

Hello

Please generate the support request and attach a few from these PNG files.
You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

Thanks for your feedback.

[Oleksandr Kramer]

… if adding the HDRI folder to the Texture tab is the correct way to proceed, is it?

Yes – since version 3 you can use HDR from the Textures tab

… Is there a way to filter only HDR files in PM so the jpg preview doesn’t show on the explorer? (I read in the FAQ section that is possible only in the models tab)…

You can filter images on the Textures tab also. I updated the FAQ section
https://3d-kstudio.com/support/faq/#8074

… if there is a method to batch render the HDRI files in a Dummy scene to have rendered thumbnails in the gallery of every HDRI Files.

A lot of customers ask recently for this feature, so I`ll add this capability in the future.

Thanks for your questions!

[Oleksandr Kramer]

Please generate the support request.
You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

Thanks for your feedback.

[Oleksandr Kramer]

Just download and install the latest version 3.22.00

 

[Oleksandr Kramer]

Looks like a problem in Corona version 10.

If I am right, just try the latest version of Project Manager – 3.22.00
You can it from the dashboard.
Auto-updater will be triggered in a few days if there’s no critical issue found.
Thanks for your feedback.

[Resolved]

[Oleksandr Kramer]

Hello
Please try next
1) Install the latest version of Project Manager
2) generate the support request.
You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

Thanks for your feedback.