FAQ: Frequently Asked Questions

When installing the 3rd version, a new database is created and the data is copied from the existing one.

In this way, you can upgrade to a new database, but at the same time, if you use a common database with your team, your team will be able to use the previous version of the database. Thus, you can deploy a new version gradually, transferring your team to use the new version step by step.

Receiving licenses: After buying a license, a customer receives access to the dashboard. Generate the identification file(s) on the computer(s) that you will be used for work and upload the id-files using the dashboard. Above you can read how to generate identification files for multiple computers. You will immediately receive a license file(s) to email. […]

Issue: When opening or working with an Autodesk®3ds Max® software file (*.max), the scene displays some or all of the following behaviors: Crashes or fails to open Corrupted scene data Empty helper nodes Unable to save the scene manually Unable to use the Undo function Displays various MAXScript errors Corrupts or removes cameras, lights, and/or […]