At first restart computer and try again. If this wont help, follow the next steps: Looks like Windows Management Instrumentation service on your computer doesn’t work correctly. I would like to outline some common solutions that often rectify issues with WMI. 1. Restart WMI Service: – Sometimes, simply restarting the WMI service can resolve the […]
FAQ: Troubleshooting
Issue: When opening or working with an Autodesk®3ds Max® software file (*.max), the scene displays some or all of the following behaviors: Crashes or fails to open Corrupted scene data Empty helper nodes Unable to save the scene manually Unable to use the Undo function Displays various MAXScript errors Corrupts or removes cameras, lights, and/or […]
Issue: When running a script you repeatedly receive a MAXScript Garbage Collection error. Solution: Open the “Preferences” dialog and change a value for “Initial heap allocation” to 256 or 512. Restart the 3Ds Max. See another solution here: 3ds max Maxscript Heap Memory Allocation
Issue: When you start a plugin/script or run an installer, an error message references a Temp/User account folder on your machine. Applicable to any script/plugin. Additional information: By default user must have permissions to read/write to directory %USERPROFILE% (“C:\Users\USERNAME”) but sometime this permission can be changed. As a result, the user receives an errors when […]