Forums / Project Manager / Project Manager: Support

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Viewing 15 posts - 16 through 30 (of 37 total)
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  • December 11, 2020 at 16:03 #30470
    Pureblink Server
    Participant
    Posts: 2
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    Joined: Nov 2020

      Hi!

      We are using version 3.13.07

      Thanks for the quick answer.

  • December 11, 2020 at 16:07 #30472
    Oleksandr Kramer
    Moderator
    Posts: 258
    Threads: 1137
    Joined: Aug 2009

      Please generate the bug report.
      You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

  • December 11, 2020 at 16:31 #30474
    Pureblink Server
    Participant
    Posts: 2
    Threads: 5
    Joined: Nov 2020

      Will do, thanks

  • November 29, 2022 at 20:41 #37676
    Eduardo Javier Miranda
    Participant
    Posts: 1
    Threads: 1
    Joined: Nov 2022

      Hi team, quick questions can MySQL be used to sync databases on a nonlocal network? Example trying to sync or database with our users in another country.

      We tried moving the database into a dropbox folder that syncs in both countries.

    • November 29, 2022 at 21:44 #37677
      Oleksandr Kramer
      Moderator
      Posts: 258
      Threads: 1137
      Joined: Aug 2009

        We tried moving the database into a dropbox folder that syncs in both countries.

        SQLite database doesn’t support such use – it can be used only as a local database. SQLite database will be destroyed periodically in your case.
        You should use MySQL or MariaDB database.

  • December 1, 2022 at 07:35 #37686
    Jai Eakin
    Participant
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    Threads: 1
    Joined: Sep 2022

      Hi, I’ve setup a MySQL server on AWS and can connect to it fine from both inside the customize->preferences->database tab and also from mysql workbench.

      however when I click “copy database” – “copy from SQLite to MySQL” then click “Apply,” (it thinks for a little while), then I convert paths to network as per the above tutorial and then click close but my library disappears? Everything in Models/Textures/IES is gone.

      If I switch back to SQlite then the library is back from the local database.

      Are there extra steps I need to follow for getting this to work via Amazon cloud?
      Does copying the database in this instance actually send it to the cloud?

      Extra info: Our team are all remote workers. We all sync the same library assets via box.com to a network path Y: drive.

    • December 1, 2022 at 12:24 #37689
      Oleksandr Kramer
      Moderator
      Posts: 258
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      Joined: Aug 2009

        It should work. Check database logs

  • December 6, 2022 at 16:57 #37732
    Tikaradze Arsen
    Participant
    Posts: 0
    Threads: 4
    Joined: Oct 2021

      Hello

      When i am connecting to server i recive error:

      I installed this software:

    • December 9, 2022 at 13:53 #37749
      Tikaradze Arsen
      Participant
      Posts: 0
      Threads: 4
      Joined: Oct 2021

        I used software version 8.0.30

        Now i am reinstalled all software version to 8.0.28.
        I I chose not to install any Visual Studio or Python Connector  which is asking during installation.

        This solved my problem

  • April 18, 2023 at 18:32 #38684
    Daniel Diaz Del Castillo
    Participant
    Posts: 16
    Threads: 21
    Joined: Jun 2017

      What Version of VIsual studio is everyone using now ? Microsoft has put behind a paywall all  visual studio versions, i can download the community version but the sql installer wont recognize it..

  • May 10, 2024 at 17:05 #41698
    Jerome Romero
    Participant
    Posts: 1
    Threads: 2
    Joined: Jan 2013

      Hello,

      We cannot get PM Teamwork mode working.  Folders and Catagories disappears in Teamwork mode.

      -We all have PM Full Versions
      -Followed aboves step by step instructions
      -MySQL Test connection successful
      -MySQL user all have Adminstrative rights
      -Import Database from SQLite to MySQL popup says successful -No Models or Material folders/catagories shows up in ‘teamwork mode’
      -I’ve hit refresh and checked show hidden folders
      -I’ve tried on Win10 MySQL Server v8 port3306, and Maria DB (HeidiSQL v12) port3305. On Win7 v5.7 port3307

      Workstation Windows 10 & 11, 3ds Max 2024, Project Manager 3.35.26

      What else can I try?
      We need to have Teamwork working to sync our material & model catagories. We are former Connecter users and now going to use PM.

      Thanks

    • May 10, 2024 at 17:09 #41699
      Jerome Romero
      Participant
      Posts: 1
      Threads: 2
      Joined: Jan 2013

        Workstation Windows 10 & 11, 3ds Max 2024, Project Manager 3.35.26

      • May 10, 2024 at 17:17 #41701
        Oleksandr Kramer
        Moderator
        Posts: 258
        Threads: 1137
        Joined: Aug 2009

          MariaDB server supported from version 10.3 up to 10.8

      • May 10, 2024 at 17:23 #41702
        Oleksandr Kramer
        Moderator
        Posts: 258
        Threads: 1137
        Joined: Aug 2009

          Check also, if SQLite database is not empty.

          Try to add a few directories manually and refresh the directories list.

    • May 11, 2024 at 14:46 #41708
      Oleksandr Kramer
      Moderator
      Posts: 258
      Threads: 1137
      Joined: Aug 2009

        This issue has been fixed.
        This was due to a database imported from Connector.

        Just download and install the latest version.

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