Forums / Project Manager / Project Manager: Support
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  • November 13, 2014 at 18:57 #9761
    Joe
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    Threads: 4
    Joined: Dec 2013

      I can’t drag and drop a .max format file.

      Use shift-drop methop is ok.  But it is not convenient。

      *.3ds format is ok.

  • November 13, 2014 at 19:58 #9762
    Oleksandr Kramer
    Moderator
    Posts: 256
    Threads: 1133
    Joined: Aug 2009

      Please generate the bug report (menu “Project manager” ==>> Create support Request)

      Thanks for feedback.

  • November 13, 2014 at 20:25 #9763
    Jérôme Gonsolin
    Participant
    Posts: 1
    Threads: 2
    Joined: Feb 2014

      Same bug for me !

      I’ve tried to generate the bug report but it fails to send the report (max script listener opens and say “can not merge”)…

      Please help ! PM can’t be used at all !

       

      Thanks!

  • November 13, 2014 at 21:09 #9764
    Oleksandr Kramer
    Moderator
    Posts: 256
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    Joined: Aug 2009

      All right – i receive the report.

      Please find me on skype: alexkstudio for faster solve the problem.

  • November 13, 2014 at 23:19 #9765
    Oleksandr Kramer
    Moderator
    Posts: 256
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      Solution – change the state of the “Material Merge Options” to any another and back.
      Or close the 3ds max and remove the ProjectManager.ini file.

      As a rule the path to scripts is located here:

      “C:\Users\USERNAME\AppData\Local\Autodesk\3dsMax\20XX\ENU\scripts\TrackScripts\ProjectManager\”

       

       

      Thank to Joe for help!

  • November 14, 2014 at 12:54 #9766
    Jérôme Gonsolin
    Participant
    Posts: 1
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    Joined: Feb 2014

      ok, working now !

      For me i had to completely erase “projectmanager” folder and reinstall it…

      Thank you for the support !

       

      Just another thing that as been probably already discuss: i can’t “directly” drag and drop rigged models (i get it without bones). It only work holding “shift” and choosing merge option… Am i wrong ? Is there another way to add rigged models in my scene?

  • November 14, 2014 at 14:19 #9767
    Oleksandr Kramer
    Moderator
    Posts: 256
    Threads: 1133
    Joined: Aug 2009

      Hi, Jérôme.
      Excellent.
      I move the question about rigged models to new post.

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