FAQ: Troubleshooting

Issue: If you’re encountering a situation where the Project Manager (or other plugin) is not appearing in the menu, or you receive the error message “Can’t find include file: SomeFile.ms…”, this is likely due to hidden or system file attributes in your 3ds Max installation. Cause: Starting with 3ds Max 2021 Update 3, Autodesk made […]

Issue: When you start a plugin/script or run an installer, an error message references a Temp/User account folder on your machine. Applicable to any script/plugin. Additional information: By default user must have permissions to read/write to directory %USERPROFILE% (“C:\Users\USERNAME”) but sometime this permission can be changed. As a result, the user receives an errors when […]

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