Forum Replies Created

Viewing 15 posts - 1 through 15 (of 1,275 total)
  • in reply to: library image cache slowdown #45461
    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Hello
      Please generate the support request.
      You can find this option in the main 3ds max menu “Project Manager” ⇒ Create Support Request.

      Also, you can check about related problem and solution here
      https://3d-kstudio.com/forum/project-manager-support/search-slowdown-in-latest-version/#post-45397

      Also, one customer had a problem on Windows 10 without updates and Dropbox.
      So, please check, if you use the required version of MySQL (if you use it) and have installed Windows 11 with all updates.

    in reply to: Can’t order models by date in Project Manager 3.40.30 #45419
    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      This issue is fixed in version 3.40.34
      Thanks for your feedback.

    in reply to: Image conversion #45418
    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Set output path and overwrite option

    in reply to: Search slowdown in latest version #45400
    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Thanks for the dump! I hope that upgrading to the new MySQL version and switching to non-regex searching has already helped.

      After upgrading, please double-check your MySQL settings.
      For some reason, your current configuration deviates significantly from the defaults, and that can have a huge impact on search performance.
      As a rule of thumb, you should leave settings at their defaults unless you truly need to change them—and understand exactly why.

      Below is the recommended [mysqld] block you should apply:

      [mysqld]
      # InnoDB buffer — set to (128M):
      innodb_buffer_pool_size = 128M

      # Open table cache:
      table_open_cache = 4000

      # Read buffer size (if needed):
      read_buffer_size = 131072

      # Open file limit (will be read by the system):
      open_files_limit = 10209

      # InnoDB I/O bandwidth:
      innodb_io_capacity = 10000
      innodb_io_capacity_max = 20000

      ———–
      Restart MySQL after changing settings

    in reply to: Search slowdown in latest version #45397
    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Thanks for data, that you sent.
      Version 3.40.28 requires MySQL version 9.1.0. You currently use version 8.0.28. Using not recommended version may extremely slow down searching. Please update MySQL to the latest version.

      Also, regex searching might be a bit slowly than other searching methods.
      Just switch to another search method

      …error when accidently entering incorrect characters into the searchbar…

      This will be fixed soon.

      Could you, please, also send the latest database dump from this directory
      C:\Program Files\Autodesk\3ds Max 2023\scripts\Kstudio\ProjectManager_3\temp\databaseBackup

    in reply to: Search slowdown in latest version #45389
    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Hello
      Please generate the support request.
      You can find this option in the main 3ds max menu “Project Manager” ⇒ Create Support Request.

    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Please generate the support request and attach a few from these files.
      You can find this option in the main 3ds max menu “Project Manager” ⇒ Create Support Request.

    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      HDRI moved to Textures tab.
      Just add the directory with HDRI to the treeview on the Textures tab

    in reply to: .zip or .rar files are not displayed #45364
    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      This bug is fixed in version 3.40.28
      You can download the latest version from the dashboard.
      Auto-updater will be triggered in a few days if there’s no critical issue found.
      Thanks for your feedback.

    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Please try version 3.40.28
      You can download the latest version from the dashboard.
      Auto-updater will be triggered in a few days if there’s no critical issue found.
      Thanks for your feedback.

    in reply to: .zip or .rar files are not displayed #45348
    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Please generate the support request

      Project Manager, menu Help

    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Version 3.01.38 fixes this bug with adding custom profiles in 3ds max 2026

      Thanks for your feedback

    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Hi

      What version of Sweep are you using?

    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Hi
      Please generate the support request.
      You can find this option in the main 3ds max menu “Project Manager” ⇒ Create Support Request.
      Also, please send a link to one from these scenes

    in reply to: Search is now worse than before #45320
    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      The search for materials is limited to materials presented in categories

Viewing 15 posts - 1 through 15 (of 1,275 total)