[JOAQUIN PRADOS CORDON]

I have noticed that some materials after I have done some tests with the thumbnail sphere, a thumbnail is saved in the form of a “gallery” (a number appears in the upper left corner) even if it has only one image, this makes opening a library of materials take three times as long to open.

even if I select the materials that have that number in the top left and I right click / galery / clear galery that number disappears and the library recovers the fast load when I open the library, the problem is that if I navigate to a new library and I re-enter the library that I had cleared the gallery, this appears again the number above and I have again the problem with the slow loading of the thumbnails.

I have tried to close the project manager, and 3d max, but the problem persists.

any solution?

Plugin version: 3.15.40
3ds Max version: windows 10
Renderer: vray, corona

[Oleksandr Kramer]

Please generate the support request and attach one from such library

[JOAQUIN PRADOS CORDON]

it happens to me with all the libraries

[Oleksandr Kramer]

So send any from them

[JOAQUIN PRADOS CORDON]

it happens to me with all the libraries, I have chosen this one which only has one material

[Oleksandr Kramer]

Thank you.

Please also generate the support request

You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

[JOAQUIN PRADOS CORDON]

ok, I will do so, thank you

[JOAQUIN PRADOS CORDON]

[Oleksandr Kramer]

The archive is too large

Please send it to support@3d-kstudio.com

You can find it in the user temp directory ( just type %temp% in the explorer address box)