Viewing 2 posts
  • #45459
    Gethin Hooper
    Participant
    Posts: 13
    Threads: 6
    Joined: Jun 2019

      Hi the library browsing of 3d models has slowed down significantly in the last few versions of the software. Thumbnails would generate instantly in old versions now there is a noticeable lag while going through folders and scrolling down. I still don’t understand the thumbnail cache feature as it doesn’t seem to do anything. It will be fast for the last folder visited and then it goes slow like the directory falls out of cache or memory or something.. how to fix or is it a bug..

    Plugin version: 3.40.34
    3ds Max version: 2026
    Renderer: Corona13

  • #45461
    Posts: 264
    Threads: 1283
    Joined: Aug 2009

      Hello
      Please generate the support request.
      You can find this option in the main 3ds max menu “Project Manager” ⇒ Create Support Request.

      Also, you can check about related problem and solution here
      https://3d-kstudio.com/forum/project-manager-support/search-slowdown-in-latest-version/#post-45397

      Also, one customer had a problem on Windows 10 without updates and Dropbox.
      So, please check, if you use the required version of MySQL (if you use it) and have installed Windows 11 with all updates.

Viewing 2 posts

You must be logged in to reply to this topic.