[Jorge Martinez]

The Asset Tracking in Project Manager is giving me problems when it comes to Search&Re-link files on a Scene. I usually work in 2 computer and I normally have a portable bank of images where I re-link the textures from. First time facing this problem. Once I input the Search Directories where I want the textures to be searched from and I hit track, 3D Max 2025 crashes showing me “Not responding” in the Task Manager. It freezes and never comes back to action. Not sure if any of the updates messed with it or what is happening, but I would highly appreciated your help on this matter. I’m a long term Project Manager user and my production depends highly on the well functioning of this plugin.

Thanks in advance

Plugin version: 3.38.57
3ds Max version: 3d Max 2025
Renderer: Vray

[Oleksandr Kramer]

Please generate the support request.
You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

Thanks for your feedback.

[Jorge Martinez]

Hi there and thanks for the quick response.

(2) support requests were generated and sent to you. The first one was done on an empty file by mistake, the second one was generated on the actual file giving me troubles. However, this problem is something happening in any file. Hope you can find where the issue is.

Thanks in advance.