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  • #34546
    Victor Larsson
    Participant
    Posts: 3
    Threads: 8
    Joined: Nov 2021

      Hi,

      I have some issues with assembly groups while rendering thumbnails, the camera have problem to fit the content inside the view and it looks like its rendered 500m away so you cant see the model. Im using both of the checkboxes for fit view & fit content. Tried to disable both and also not use override pivot.

      Feels like it has some issues to resolve the dimensions of an assembly group (used for linking light to a rigged model, design connected have some of these models for example)

       

    Plugin version: 3.17.27
    3ds Max version: 2021 Latest SP
    Renderer: Vray 5

  • #34548
    Posts: 256
    Threads: 1128
    Joined: Aug 2009

      Hi

      Please generate the support request and attach one from your files.
      You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

      Thanks for your feedback.

  • #34587
    Posts: 256
    Threads: 1128
    Joined: Aug 2009

      Please also send a few files that you tried rendering

  • #34588
    Victor Larsson
    Participant
    Posts: 3
    Threads: 8
    Joined: Nov 2021

      Hi,

      I already sent it a week ago, I can resend it if you didn’t receive it.

  • #34589
    Posts: 256
    Threads: 1128
    Joined: Aug 2009

      I received the support request but without 3ds max files

  • #34590
    Victor Larsson
    Participant
    Posts: 3
    Threads: 8
    Joined: Nov 2021

      I can upload it again, I sent a wetransfer link in the description.

  • #34591
    Posts: 256
    Threads: 1128
    Joined: Aug 2009

      This issue is fixed in version 3.17.40
      You can download the latest version from the dashboard.
      Auto-updater will be triggered in a few days if there’s no critical issue found.
      Thanks for your feedback.

  • #34592
    Victor Larsson
    Participant
    Posts: 3
    Threads: 8
    Joined: Nov 2021

      It looks like it works well for the assembly, thanks!
      I tried with some other objects that has linked / rigged lights and there are still some issues with scaling or something

      There were two spotlight rigs included in the maxfile I shared this mornings which had a crazy distorted preview.

  • #34594
    Posts: 256
    Threads: 1128
    Joined: Aug 2009

      Please try version 3.17.41

      You can download it from the dashboard.

  • #34605
    Victor Larsson
    Participant
    Posts: 3
    Threads: 8
    Joined: Nov 2021

      Works perfect, will get back if I get any other issues.

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