Forum Replies Created

Viewing 15 posts - 256 through 270 (of 1,141 total)
  • in reply to: Wish with focus on “Brick Wall” distribution #37724
    Posts: 258
    Threads: 1149
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      Could you please attach the example scene?

      I don’t understand how you want to model walls using Fusion

    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      It should work. Check database logs

    in reply to: General questions on using the Project Manager #37680
    Posts: 258
    Threads: 1149
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      Displace modifier is stored with material, but only if the modifier used with material

    Posts: 258
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      We tried moving the database into a dropbox folder that syncs in both countries.

      SQLite database doesn’t support such use – it can be used only as a local database. SQLite database will be destroyed periodically in your case.
      You should use MySQL or MariaDB database.

    in reply to: drag and drop of models with relative texture paths #37657
    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      Please generate the support request and attach one from your files.
      You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

      Thanks for your feedback.

    in reply to: Error with vray physical camera lister #37592
    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      Hello

      This issue is resolved. Please update the scripts pack to the latest version

      Thanks for your feedback

    in reply to: Installing Demo #37365
    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      Hello
      Where is located your userscripts directory?
      Try the next
      1) If you use the network location – move it to the default location on the local drive.
      2) Try to run 3ds Max with administrative privileges
      3) Install the latest updates/SP for 3ds Max

    in reply to: Refresh #37347
    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      We currently working on speed optimization.
      Soon Fusion will work faster.

    in reply to: Refresh #37298
    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      What are you mean under “refresh”?

    in reply to: Refresh #37295
    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      Hello

      What is your version of the plugin and 3ds Max?

       

       

       

    in reply to: Bug with gallery #37289
    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      Thank you, but the issue is not fixed

      I’m sorry
      I got it confused with another request.

      1) On the ‘Materials’ tab, when I render thumbnails of materials, some are automatically added to the gallery, and others not: an icon with a number appears on the top left corner of some of the thumbnails, and doesn’t appear on the others thumbnails.

      Project Manager also can automatically find an image and use it as a preview.
      In this case, it doesn’t show the number of files in the gallery.
      But if you add the same image manually – it will show it.
      But in both cases, you will see a preview image on the Gallery panel

      2) On the ‘Materials’ tab > Gallery > when I choose ‘View image’ from the gallery menu, the ‘Asset View’ window appears but it’s empty. If I close Project Manager and relaunch it, it works: a window with the name of the thumbnail appears with an enlarged image of the material.

      Try to add the “AssetViewer.exe” application to exclusions in your antivirus.  This should help.

       

    in reply to: Bug with gallery #37247
    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      This issue is fixed in version 3.18.64

      Thanks for your feedback

    in reply to: Bug with gallery #37203
    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      Hello

      Please generate the support request.
      You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

      Please also attach the screenshots or video

      Thanks for your feedback.

    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      This issue is fixed in version 3.18.60
      You can download the latest version from the dashboard.
      Auto-updater will be triggered in a few days if there’s no critical issue found.
      Thanks for your feedback.

    in reply to: installing Fusion #37167
    Posts: 258
    Threads: 1149
    Joined: Aug 2009

      Use the RENDER_VERSION only on render-nodes.

      Versions for rendering don’t have the interface and required only for rendering.

      So for using – remove any manually placed directories and use the EXE files to install the plugin.

      PS. The latest version (uploaded yesterday) fixes a problem with installing for customers who have several user-profile directories for 3ds max.

      Looks like this is your case. Just download and install the latest version. Sorry for the inconvenience.

Viewing 15 posts - 256 through 270 (of 1,141 total)