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  • #15855
    Posts: 1
    Threads: 0
    Joined: Mar 2018

      hi.

      the viewer is paralyzed when I select a preview within the project manager.

      I select a file and stop to think 1 minute, after I select another file and it happens the same.

      I downloaded all the versions and it happens from version 2.70.37, in this version it is only 3 or 4 seconds, but from version 2.89.71 it has become minutes.

      Is there a solution?

    Plugin version: 2.89.71
    3ds Max version: max 2016

  • #15857
    Alexander KramerAlexander KramerModerator
    Posts: 177
    Threads: 401
    Joined: Aug 2009

      Hi

      Please install the teamViewer and find me tomorrow in skype as alexkstudio.

      Thanks for your feedback.

  • #15870
    Alexander KramerAlexander KramerModerator
    Posts: 177
    Threads: 401
    Joined: Aug 2009

      This bug is resolved in version 2.89.80.

      Now this version available only from customer dashboard and will be published after some testing.

      Thanks for your sample scene!

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