Viewing 8 posts
  • #9837
    Harold Rinck
    Participant
    Posts: 12
    Threads: 18
    Joined: Jun 2012

      Hi,

      I didn’t realize that I was using a demo version on my new computer, and when I render a thumbnail with octane render in works fine. Then I have installed the full version, and now render is larger, but the JPG is no more saved in the folder.

  • #9838
    Alexander KramerAlexander KramerModerator
    Posts: 190
    Threads: 528
    Joined: Aug 2009

      Please generate the bug report (menu “Project manager” ==>> Create support Request)

      Thanks for feedback.

  • #9839
    Harold Rinck
    Participant
    Posts: 12
    Threads: 18
    Joined: Jun 2012

      Sorry, but there is a problem when sending the bug report…

      “could not find a part of the path….”

  • #9840
    Alexander KramerAlexander KramerModerator
    Posts: 190
    Threads: 528
    Joined: Aug 2009

      Please archive the directory “C:\Users\USERNAME\AppData\Local\Autodesk\3dsMax\2016 – 64bit\ENU\scripts\TrackScripts\ProjectManager\” and send to support@3d-kstudio.com.

  • #9841
    Alexander KramerAlexander KramerModerator
    Posts: 190
    Threads: 528
    Joined: Aug 2009

      You can do this: create a custom render-preset file and set it as default preset for octane.

  • #9842
    Harold Rinck
    Participant
    Posts: 12
    Threads: 18
    Joined: Jun 2012

      Thanks, it is working now  :-)

      But I have a problem, my model and its pivot is at origine, but rendered image don’t show model placed on floor.

  • #9843
    Alexander KramerAlexander KramerModerator
    Posts: 190
    Threads: 528
    Joined: Aug 2009

      Please send this file if possible to support@3d-kstudio.com.

  • #9844
    Alexander KramerAlexander KramerModerator
    Posts: 190
    Threads: 528
    Joined: Aug 2009

      Is it Octane proxy model?

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