Viewing 8 posts - 1 through 8 (of 8 total)
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  • #9837

    Harold Rinck
    Participant

    Hi,

    I didn’t realize that I was using a demo version on my new computer, and when I render a thumbnail with octane render in works fine. Then I have installed the full version, and now render is larger, but the JPG is no more saved in the folder.

    #9838

    Alexander Kramer
    Keymaster

    Please generate the bug report (menu “Project manager” ==>> Create support Request)

    Thanks for feedback.

    #9839

    Harold Rinck
    Participant

    Sorry, but there is a problem when sending the bug report…

    “could not find a part of the path….”

    #9840

    Alexander Kramer
    Keymaster

    Please archive the directory “C:UsersUSERNAMEAppDataLocalAutodesk3dsMax2016 – 64bitENUscriptsTrackScriptsProjectManager” and send to support@3d-kstudio.com.

    #9841

    Alexander Kramer
    Keymaster

    You can do this: create a custom render-preset file and set it as default preset for octane.

    #9842

    Harold Rinck
    Participant

    Thanks, it is working now  :-)

    But I have a problem, my model and its pivot is at origine, but rendered image don’t show model placed on floor.

    #9843

    Alexander Kramer
    Keymaster

    Please send this file if possible to support@3d-kstudio.com.

    #9844

    Alexander Kramer
    Keymaster

    Is it Octane proxy model?

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