[Thomas C]

Hi,

 

I have two questions, both related to the use of the gallery:

1) On the ‘Materials’ tab, when I render thumbnails of materials, some are automatically added to the gallery, and others not: an icon with a number appears on the top left corner of some of the thumbnails, and doesn’t appear on the others thumbnails.

Why? And how can I get all the material thumbnails automatically added to the gallery?

 

2) On the ‘Materials’ tab > Gallery > when I choose ‘View image’ from the gallery menu, the ‘Asset View’ window appears but it’s empty. If I close Project Manager and relaunch it, it works: a window with the name of the thumbnail appears with an enlarged image of the material.

 

Thank you for helping me out with this, I appreciate your support and your excellent work,

 

 

Plugin version: 3.18.57
3ds Max version: 2022.3.6 Security Fix
Renderer: Corona 8 Hotfix 2

[Oleksandr Kramer]

Hello

Please generate the support request.
You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

Please also attach the screenshots or video

Thanks for your feedback.

[Thomas C]

Hi,

 

I updated to the latest Project Manager v3.18.60.

I just sent you the support request with a video attached showing the issue.

 

Thank you,

Thomas

[Oleksandr Kramer]

This issue is fixed in version 3.18.64

Thanks for your feedback

[Thomas C]

Hi Oleksandr,

 

Thank you, but the issue is not fixed.

[Oleksandr Kramer]

Thank you, but the issue is not fixed

I’m sorry
I got it confused with another request.

1) On the ‘Materials’ tab, when I render thumbnails of materials, some are automatically added to the gallery, and others not: an icon with a number appears on the top left corner of some of the thumbnails, and doesn’t appear on the others thumbnails.

Project Manager also can automatically find an image and use it as a preview.
In this case, it doesn’t show the number of files in the gallery.
But if you add the same image manually – it will show it.
But in both cases, you will see a preview image on the Gallery panel

2) On the ‘Materials’ tab > Gallery > when I choose ‘View image’ from the gallery menu, the ‘Asset View’ window appears but it’s empty. If I close Project Manager and relaunch it, it works: a window with the name of the thumbnail appears with an enlarged image of the material.

Try to add the “AssetViewer.exe” application to exclusions in your antivirus.  This should help.

 

[Thomas C]

Hi,

 

No worries.
I’m sorry to inform you I deactivated my antivirus but the issue remains.

[Thomas C]

Hi Oleksandr,

I’ve installed latest version 3.18.68 as you suggested yesterday but the issue remains.