Forums / Project Manager / Project Manager: Support

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  • November 11, 2020 at 13:08 #30145
    Niklas Keller
    Participant
    Posts: 1
    Threads: 1
    Joined: Oct 2016

      Hi there,

      I do have a question. I’m not sure if it has already been asked. My 3dsMax 2021 freezes a long time after I dragged a 3d model into the scene from Project Manager 3.12.75. (it seems like updates don’t have an effect on the behaviour)

      This happens most of the time when the scene is a getting bigger.

      Has someone the same problem or has someone already figured out how this can be solved?

      Thank you and best regards Niklas

       

    Plugin version: 3.12.75
    3ds Max version: 3dsMax 2021.2
    Renderer: Vray 5, hotfix 2

  • November 11, 2020 at 13:13 #30147
    Oleksandr Kramer
    Moderator
    Posts: 256
    Threads: 1133
    Joined: Aug 2009

      Please generate the bug report and attach one from your scenes.
      You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

      Also please try to set the next Place options

      Place On: HomeGrid

      Place Mode: Default

      Thanks for your feedback.

  • November 11, 2020 at 19:10 #30149
    Niklas Keller
    Participant
    Posts: 1
    Threads: 1
    Joined: Oct 2016

      I think I might have found the solution, it is most likely the “Scene Explorer” which causes this performance issues.

      I’m going to look into this a bit more. Thank you for your fast reply. Hope that I can figure it out on my own.

      [Resolved]

  • August 14, 2024 at 11:22 #42288
    Raoul Kassab
    Participant
    Posts: 0
    Threads: 3
    Joined: Jan 2023

      Hey guys, is this topic resolved? it is really stressful to wait the long times – it could go up to 7 minutes for one import. better then to drag them the old fashioned way.
      Did you find a solution for it? what about the Scene explorer?
      Thanks

    • August 14, 2024 at 15:34 #42289
      Oleksandr Kramer
      Moderator
      Posts: 256
      Threads: 1133
      Joined: Aug 2009
        • Use the latest version of Project Manager
        • Turn off the options “Auto-Relink…”

         

        [Resolved]

  • September 6, 2024 at 11:21 #42553
    Raoul Kassab
    Participant
    Posts: 0
    Threads: 3
    Joined: Jan 2023

      It is still too slow, I am currently waiting for model import for around 12 minutes now.
      Is it the same for everyone? or am I the only one having this issue?

    • September 6, 2024 at 12:27 #42554
      Oleksandr Kramer
      Moderator
      Posts: 256
      Threads: 1133
      Joined: Aug 2009

        Just turn off the Auto-Relink options in the Preferences dialog

      • September 6, 2024 at 12:37 #42555
        Raoul Kassab
        Participant
        Posts: 0
        Threads: 3
        Joined: Jan 2023

          I did, it did not work. and what it does is that it does not link the respective maps to the merged model.
          Thank you for making it work

        • September 6, 2024 at 16:41 #42558
          Oleksandr Kramer
          Moderator
          Posts: 256
          Threads: 1133
          Joined: Aug 2009

            Please generate the support request.
            You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.
            Also, attach a few from models, that merged slowly.
            Thanks for your feedback.

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