Forums / Project Manager / Project Manager: Support
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  • February 5, 2016 at 20:23 #9880
    Christophe Bertrand
    Participant
    Posts: 1
    Threads: 2
    Joined: Mar 2015

       Hi,

      We have an weird bugg. Max crash when we want to save our scene. It appears only on 1 PC. We have 3DSmax 2016 + SP2 installed. It’s not a problem with PM, but i guess you are using some Microsoft features (Like Framework 4.5 ?)

      Can you give me all requierement needed by PM ?

       

      Thanks

  • February 10, 2016 at 01:39 #9881
    Oleksandr Kramer
    Moderator
    Posts: 257
    Threads: 1133
    Joined: Aug 2009

      Maybe this is a bug in the scene.

      Try merge the scene to the new 3ds max file.

      Sometimes it can help.

  • February 11, 2016 at 17:22 #9882
    Christophe Bertrand
    Participant
    Posts: 1
    Threads: 2
    Joined: Mar 2015

      Hi Alex,

       

      It’s not problem with our scene since an other computer (with the same hardware config) can use it successfully. 

       

      I saw 2 error in the event manager : core.dll and MSVCR110.dll

       

      I’ll keep investigating !

  • February 11, 2016 at 18:04 #9883
    Oleksandr Kramer
    Moderator
    Posts: 257
    Threads: 1133
    Joined: Aug 2009

      Try update the Project Manager to latest version if required or reinstall the 3dsmax.

  • February 11, 2016 at 19:06 #9884
    Christophe Bertrand
    Participant
    Posts: 1
    Threads: 2
    Joined: Mar 2015

      I just did it => 2.14 (works perfectly) to the 2.27 (crash when we want to save => I just click on “save as” and BOOM. Crash…)

       

      I updated DotnetFx45, vcredist_x64, windows update… Are you using others microsoft libraries … ? Or something changed from the 2.14 ?

  • February 13, 2016 at 13:39 #9885
    Oleksandr Kramer
    Moderator
    Posts: 257
    Threads: 1133
    Joined: Aug 2009

      Please find me in monday on skype:alexkstudio.

      So we faster find solution.

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