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At first restart computer and try again.
If this wont help, follow the next steps:
Looks like Windows Management Instrumentation service on your computer doesn’t work correctly.
I would like to outline some common solutions that often rectify issues with WMI.
1. Restart WMI Service:
– Sometimes, simply restarting the WMI service can resolve the issue. To do this, go to the Start menu, type “services.msc”, and press Enter. In the Services window, locate “Windows Management Instrumentation”, right-click it, and select “Restart”.
2. Check WMI Repository for Consistency:
– Corrupt WMI repositories can cause issues. To check the consistency of the WMI repository, open Command Prompt as an administrator and run the following command: winmgmt /verifyrepository.
If it reports inconsistency, repair it using winmgmt /salvagerepository.
3. Rebuild WMI Repository (if necessary):
– If the repository is damaged, you might need to rebuild it. This can be done with the command: `winmgmt /resetrepository`. Note: This action will reset the repository to its initial state; any custom settings or third-party WMI information will be lost.
1. Stop all WMI-related services:
– Open Command Prompt as administrator
– Execute the following commands:
net stop winmgmt
net stop iphlpsvc
net stop wscsvc
2. Rename the Repository folder:
– Open Windows Explorer
– Navigate to `C:\Windows\System32\wbem\`
– Locate the “Repository” folder
– Rename it to “Repository.old”
3. Restart the computer
4. After reboot, Windows will automatically create a new Repository folder
5. Verify WMI functionality:
– Open Command Prompt as administrator
– Run the command: winmgmt /verifyrepository
– If everything is fine, you’ll see the message “WMI repository is consistent”
7. After successfully restoring WMI functionality, you can delete the old “Repository.old” folder
Note: This method may result in the loss of custom WMI settings. It’s recommended to create a system restore point before performing these steps.
5. Ensure Proper Permissions:
– Sometimes, issues can be due to insufficient permissions. Make sure your user account has administrative privileges.
6. Update Windows:
– Ensure your Windows is up to date. Sometimes, Microsoft releases patches that can resolve underlying issues with services like WMI.
7. Run System File Checker:
– Corrupted system files can impact WMI. To check and repair system files, run the System File Checker tool. Open Command Prompt as an administrator and execute sfc /scannow.
8. Consider a System Restore:
– If the issue started recently, performing a system restore to a point where WMI was functioning correctly might help.
9. Check for Malware:
– Run a thorough antivirus scan. Malware can sometimes interfere with system services.
After completing these steps, please reboot your system and check if the WMI issue persists.
If the problem continues, there might be a more specific issue at play, and I would recommend seeking further assistance, possibly from a professional IT service provider.
