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  • #9805

      i just upgraded to the newest version 2.14.20

      i cant render the ies. i havent tried to render the ies using the previous version tho. just bought 6 licenses and just tried it today.


      rendering the thumnail of 3d model works fine. but not on ies. havent tried the material.


      i checked on the setting, and i already change the custom studio on material to ies.max 


      i use vray and already set the setting to vray as default.

    #9806 Set as Resolved

      What you mean not work?
      You receive a black image in output ?
      The IES now has only one parameter – thumbnail size.
      Soon i will add the ability to change the intensity multiplier.

    #9807 Set as Resolved

      it always freeze the 3dsmax and ask the 3dsmax to close and then kick out. it always happened half way the rendering. it only happened with the newest update.

      i tried the previous installer on my other workstation (i have 6 licenses btw) and it works just fine.

      yesterday i also tried to render material this is the scenario :

      1. i havent render any thumbnail, so it still the default preview from the PM

      2. i render 1 of the material on my metal library (i have 10 kind of metal material inside it)  and it works fine

      3. then i tried to render the thumb of 2nd material, it render, but once it finish rendering, the 3dsmax kicked out. first i thought it because i use my own material studio scene, but apprently using ur material.max also happened the same way.

      any advice ? can you check if this something wrong with the newest update ?

      coz i really need to setup my library here. 

    #9808 Set as Resolved

      i sent u a video directly to support and ur email.

      just in case u are not getting it please download it here

    #9809 Set as Resolved

      Thanks for video.
      I did not make any changes, related to rendering the thumbnails.
      It seems that error with computer, windows or 3ds Max.
      Try a next:
      Create the Free Light manually and assign the IES file to it.
      I think after this the 3ds max will be crash.

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