Forums / Project Manager / Project Manager: Support

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  • February 12, 2019 at 12:58 #17727
    Arild Karlsen
    Participant
    Posts: 1
    Threads: 0
    Joined: Feb 2017

      Hi,
      I’m having a error popup window each time I try to use add folder in batch Rename tool of Project Manager. In the past everything worked great but after update to leatest Project Manager that issue is always present.
      How I can fix it?
      Please help

      my system :
      3ds Max 2018.4 – 20.0.-20.4.0.4254
      Operating System: Windows 10 Pro – Version 10.0.17763 Build 17763

      I can attached details raport from this Microsoft.NET Framwork error if that will be helpful

    Plugin version: 2.94.76
    3ds Max version: 3ds Max 2018.4 - 20.0.-20.4.0.4254
    Renderer: Vray 3.60.04

  • February 12, 2019 at 13:23 #17729
    Oleksandr Kramer
    Moderator
    Posts: 252
    Threads: 1060
    Joined: Aug 2009

      Please try restart 3ds Max and test again.

      If problem isn’t solved please generate the bug report and attach the details from the dialog “Microsoft.NET Framework”.

      You can generate the bug report from the menu “Project Manager” ==>> Create support Request.

      Thanks for your feedback.

  • February 12, 2019 at 20:02 #17735
    Oleksandr Kramer
    Moderator
    Posts: 252
    Threads: 1060
    Joined: Aug 2009

      Solution:

      1. change used Windows Theme to default and restart windows
      2. update Windows to latest

       

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