Forums / Project Manager / Project Manager: Support
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  • October 2, 2020 at 19:25 #29706
    Nuno Moser
    Participant
    Posts: 6
    Threads: 3
    Joined: Mar 2018

      Hi,

      I’ve been having this issue for some time.

      This happens randomly: when I apply a material to an object from project manager, 3ds max freezes. Most of the times if I wait for a while, max comes back but some of the times I cannot afford to wait all that time because it can take 15, 20 minutes.

       

       

       

    Plugin: Project Manager
    Plugin version: 3.12.37
    3ds Max version: 3ds max 2021
    Renderer: Vray next

  • October 2, 2020 at 19:29 #29709
    Oleksandr Kramer
    Moderator
    Posts: 256
    Threads: 1128
    Joined: Aug 2009

      Such problems usually can be resolved by installing the latest update for 3ds max.

  • October 5, 2020 at 11:20 #29728
    Nuno Moser
    Participant
    Posts: 6
    Threads: 3
    Joined: Mar 2018

      3ds max has the latest updates.

      Do you think that it can be related to the fact that I have the data base and all the assets on a server therefore not on the local PC?

       

      Thanks

  • October 5, 2020 at 15:55 #29730
    Oleksandr Kramer
    Moderator
    Posts: 256
    Threads: 1128
    Joined: Aug 2009

      Please generate the bug report.
      You can find this option in the main 3ds max menu “Project Manager” ==>> Create Support Request.

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